Terms and Conditions

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Terms & Conditions

Sunora Hurghada

1. Booking Requests

Submitting a booking request through Sunora does not constitute a confirmed reservation. All bookings are subject to availability and confirmation by our team. A confirmation email will be sent once your request has been reviewed and accepted.

2. Prices

All prices displayed on our website are subject to change without prior notice. The final confirmed price will be stated in your booking confirmation.

3. Payments

Payment methods and deadlines will be communicated during the booking process. Reservations may require a deposit or full payment depending on the service booked.

4. Cancellations and Changes

Cancellation and modification policies may vary depending on the service provider, accommodation, cruise, transfer, or tour selected. Applicable terms will be communicated at the time of booking confirmation.

5. Travel Documents

Guests are responsible for ensuring they possess valid passports, visas, travel insurance, and any other documents required for travel within Egypt.

6. Health and Safety

Participation in tours, water activities, diving, snorkeling, desert excursions, and other activities is at the guest’s own risk. Guests must follow all safety instructions provided by guides, crew members, and service providers.

7. Third-Party Services

Sunora acts as a booking and travel service provider and may arrange services operated by third parties, including hotels, transport companies, cruise operators, and activity providers. While we carefully select our partners, we are not liable for circumstances beyond our direct control.

8. Force Majeure

Sunora shall not be held responsible for delays, cancellations, itinerary changes, or service interruptions caused by events beyond reasonable control, including weather conditions, government restrictions, natural disasters, transportation disruptions, or other unforeseen circumstances.

9. Website Information

We strive to ensure that all information on this website is accurate and up to date. However, itineraries, schedules, availability, and pricing may change without notice.

10. Privacy

Any personal information submitted through our website will be used solely for processing booking requests and customer communication. We do not sell or share personal information with unrelated third parties.

11. Acceptance of Terms

By using this website and submitting a booking request, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.